Most people call it a rebate. It is not one, and the difference changes how you shop for it.
Figures checked
Short answer
NSW takes up to $550↗ off a new 6 kW air conditioner, or up to $560↗ when a 6 kW
split system replaces an old one. It is an upfront discount, with a minimum payment↗, and only
installers partnered with an Accredited Certificate Provider↗ can offer it. So the discount you see depends on who quotes.
The discount travels through two businesses before it reaches your quote.
How much is the NSW incentive?
Maximum amounts. The two are almost the same. Source: NSW Climate and Energy Action.Show the numbers
NSW air conditioner upgrade incentive, 6 kW systems
New 6 kW system
up to $550
Replacing an old air conditioner
up to $560
The two amounts sit within $10 of each other. What differs is the job: a first system, or a swap for an old unit. Both
are quoted for 6 kW, which by Canstar Blue's rule of 0.12 to 0.15 kW per m²↗ suits about
40 to 50 m². Think a large open-plan living area in a Parramatta
townhouse, not a bedroom.
Is it a rebate?
No. The NSW Government is clear that this is an upfront discount, with a minimum payment↗. You will not receive money after the
install. The installer takes the amount off before you pay, and because a minimum payment applies, a free air
conditioner is not on offer. If someone promises one, walk away.
Who is eligible?
all NSW households and small businesses may be eligible↗. The exception is a home that already has an efficient air conditioner. The incentive is
based on the energy your upgrade saves, and swapping one efficient unit for another saves little.
Why do installers offer different discounts?
Only installers partnered with an Accredited Certificate Provider↗ can apply the discount, and each sets its own price around it. That is why NSW advises
getting quotes from more than one installer. Compare the final price you pay, not the size of the discount on the page.
Who can install the system?
The installer still needs a Refrigerant Handling Licence↗. Ask for the licence number with the quote. The
ARCtick guide explains what the two licence types cover.