Most people call it a rebate. It is not one, and the difference changes how you shop for it.
Figures checked
Short answer
NSW takes up to $550src off a new 6 kW air conditioner, or up to $560src when a 6 kW
split system replaces an old one. It is an upfront discount, with a minimum paymentsrc, and the government calls those amounts
indicative onlysrc. The discount you are offered depends on the model and on who quotes.
The discount travels through two businesses before it reaches your quote.
How much is the NSW incentive?
Maximum amounts, and indicative only. The two are almost the same. Source: NSW Climate and Energy Action.Show the numbers
NSW air conditioner upgrade incentive, 6 kW systems
New 6 kW system
up to $550
Replacing an old air conditioner
up to $560
The two maximums are only $10 apart. What differs is the job: a first system, or a swap for an old unit. Both
are quoted for 6 kW, which by Canstar Blue's rule of 0.12 to 0.15 kW per m²src suits about
40 to 50 m². Think a large open-plan living area in a Parramatta
townhouse, not a bedroom.
Treat both as ceilings. NSW says they are indicative onlysrc, and two eligible models of the same size can
attract different amounts, so the figure on a quote may be lower.
Is it a rebate?
No. The NSW Government is clear that this is an upfront discount, with a minimum paymentsrc. You will not receive money after the
install. The installer takes the amount off before you pay, and because a minimum payment applies, a free air
conditioner is not on offer. If someone promises one, walk away.
Who is eligible?
The scheme's own wording is that all NSW households and small businesses may be eligiblesrc. The exception is a home that already has an efficient
air conditioner. The incentive is based on the energy your upgrade saves, and swapping one efficient unit for another
saves little.
Why do installers offer different discounts?
Only installers partnered with an Accredited Certificate Providersrc can apply the discount, and each sets its own price around it. That is why NSW advises
getting quotes from more than one installer who offers the incentive. Compare the final price you pay, not the size of
the discount on the page.
Who can install the system?
The installer still needs a Refrigerant Handling Licencesrc. Ask for the licence number with the quote and look it up
on the ARC licence checksrc. The ARCtick guide explains what
the two licence types cover.