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The NSW air conditioner upgrade incentive

Most people call it a rebate. It is not one, and the difference changes how you shop for it.

Figures checked

Short answer

NSW takes up to $550src off a new 6 kW air conditioner, or up to $560src when a 6 kW split system replaces an old one. It is an upfront discount, with a minimum paymentsrc, and the government calls those amounts indicative onlysrc. The discount you are offered depends on the model and on who quotes.

How the NSW air conditioner incentive reaches you: an Accredited Certificate Provider partners with your installer, the discount appears in the quote, and you still make a minimum payment Accredited Certificate Provider partners with installers Your installer includes the discount in the quote You pay the balance a minimum payment always applies
The discount travels through two businesses before it reaches your quote.

How much is the NSW incentive?

NSW air conditioner upgrade incentive, 6 kW systems Bars. New 6 kW system: up to $550. 6 kW split system replacing an old air conditioner: up to $560. $0 $200 $400 $600 New 6 kW system up to $550 Replacing an old air conditioner up to $560
Maximum amounts, and indicative only. The two are almost the same. Source: NSW Climate and Energy Action.
Show the numbers
NSW air conditioner upgrade incentive, 6 kW systems
New 6 kW systemup to $550
Replacing an old air conditionerup to $560

The two maximums are only $10 apart. What differs is the job: a first system, or a swap for an old unit. Both are quoted for 6 kW, which by Canstar Blue's rule of 0.12 to 0.15 kW per m²src suits about 40 to 50 m². Think a large open-plan living area in a Parramatta townhouse, not a bedroom.

Treat both as ceilings. NSW says they are indicative onlysrc, and two eligible models of the same size can attract different amounts, so the figure on a quote may be lower.

Is it a rebate?

No. The NSW Government is clear that this is an upfront discount, with a minimum paymentsrc. You will not receive money after the install. The installer takes the amount off before you pay, and because a minimum payment applies, a free air conditioner is not on offer. If someone promises one, walk away.

Who is eligible?

The scheme's own wording is that all NSW households and small businesses may be eligiblesrc. The exception is a home that already has an efficient air conditioner. The incentive is based on the energy your upgrade saves, and swapping one efficient unit for another saves little.

Why do installers offer different discounts?

Only installers partnered with an Accredited Certificate Providersrc can apply the discount, and each sets its own price around it. That is why NSW advises getting quotes from more than one installer who offers the incentive. Compare the final price you pay, not the size of the discount on the page.

Who can install the system?

The installer still needs a Refrigerant Handling Licencesrc. Ask for the licence number with the quote and look it up on the ARC licence checksrc. The ARCtick guide explains what the two licence types cover.

Not in NSW? See the Victorian discount for replacing gas heating, or the Queensland guide.